1. Information We Collect
1. Information We Collect
We may collect and process the following information:
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Name
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Email address
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Postal address (for product orders)
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Payment information (processed securely via third-party providers)
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Information submitted through portrait applications or contact forms
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Photographs and reference images voluntarily provided for portraits or personalised products
We may collect and process the following information:
-
Name
-
Email address
-
Postal address (for product orders)
-
Payment information (processed securely via third-party providers)
-
Information submitted through portrait applications or contact forms
-
Photographs and reference images voluntarily provided for portraits or personalised products
Support & Helplines (UK)
If you are experiencing significant emotional distress, grief, or mental health challenges, professional support is available.
The Loved One's Project offers creative initiatives and community spaces, but we are not a substitute for professional care.
Below you'll find trusted UK organisations offering free and confidential support. If you are in immediate danger, please call 999.
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Please note, this support page lists external organisations. The Loved One's Project is not part of these services.
24/7 Emergency & Crisis Support
Samaritans
Call 116 123 (Free 24/7)
Confidential emotional support for anyone feeling distressed, overwhelmed, or in crisis. ​
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Shout
Text SHOUT to 85258 (Free, 24/7)
UK crisis text line providing free, confidential support via text.
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NHS 111 (Mental Health Support)
Call 111 (urgent mental health support advice)
For immediate mental health support pathways via NHS services.
Samaritans
Call 116 123 (Free 24/7)
Confidential emotional support for anyone feeling distressed, overwhelmed, or in crisis. ​
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Shout
Text SHOUT to 85258 (Free, 24/7)
UK crisis text line providing free, confidential support via text.
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NHS 111 (Mental Health Support)
Call 111 (urgent mental health support advice)
For immediate mental health support pathways via NHS services.
Mental Health & Wellbeing
Mind
Information, support, and local mental health services.
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Rethink Mental Illness
Support, advice, and advocacy for people living with mental illness.
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Anxiety UK
03444 775 774
Support for people living with anxiety disorders.
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SANE (Emotional Support)
0300 304 7000 (4:30 pm-10:30 pm)
Support, guidance, and information for those affected by mental illness.
Mind
Information, support, and local mental health services.
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Rethink Mental Illness
Support, advice, and advocacy for people living with mental illness.
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Anxiety UK
03444 775 774
Support for people living with anxiety disorders.
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SANE (Emotional Support)
0300 304 7000 (4:30 pm-10:30 pm)
Support, guidance, and information for those affected by mental illness.
Grief & Bereavement Support
Cruse Bereavement Support
Support for adults experiencing grief and bereavement
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Child Bereavement UK
https://www.childbereavementuk.org
Support for families and young people after a death
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Winston's Wish
UK childhood bereavement charity supporting children and families
Support for Young People
YoungMinds
Parents' Helpline: 0808 802 5544
Support and resources for young people's mental health
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The Mix
0808 808 4994
Free support for under 25s (emotional support, crisis help, practical advice).
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Kooth
Free online mental wellbeing support for children and young people.
Specialised Support
Switchboard (LGBTQ+ Helpline)
0300 330 0630
Confidential support for LGBTQ+ people.
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MindOut (LGBTQ+ Mental Health)
Support and community spaces for LGBTQ+ mental health
Eating Disorders Support
Beat Eating Disorders
0808 801 0677 (UK helpline)
https://www.beateatingdisorders.org.uk
Support for eating disorder sufferers and carers
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Support for Carers & Families
Carers UK
0808 808 7777
Information and support for unpaid carers
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Family Lives
0808 800 2222
https://www.familylives.org.uk
Support for families under stress
NHS & LOCAL SERVICES
If you have a GP, you can ask for a mental health referral.
You can also find local NHS mental health services at:
https://www.nhs.uk/nhs-services/mental-health-services/how-to-find-local-mental-health-services/